Thursday, July 25, 2019
Looking Inside Young Minds Essay Example | Topics and Well Written Essays - 1000 words
Looking Inside Young Minds - Essay Example Like 3000 other callers this year, Thelma has contacted an organisation known as YoungMinds. YoungMinds, a national charity, is committed to improving the mental health of babies, children, and young people. Though the hotline is their most visible form of outreach, they function in numerous capacities to help children, parents, and professionals in their goal of helping children. They operate a parent's information hotline, publish numerous pamphlets and leaflets, conduct research, and consult with policy makers and practitioners in the field of child advocacy. YoungMinds, a multi-faceted organisation, offers immediate crisis help as well as research, training, and professional consultation. These extraordinary features make YoungMinds one of the most comprehensive advocates for children available to the general public. To understand the complexity of YoungMinds, it's helpful to follow a single case from the initial contact through to resolution. During Thelma's initial call, the operator gathered information about the child, the living situation, and the problems that confronted the family. After recommending further contact, it was arranged to have a professional call back at Thelma's convenience. ... In this case the professional was able to resolve the situation, but other scenarios may result in a client referral to another appropriate agency. In most cases, this highly effective approach will have given Thelma the tools she needs, as well as written material that will be of value to her Though Thelma's situation had to do with inappropriate violence, YoungMinds delves into numerous problems that children encounter. These issues include many diverse topics such as bullying, self-esteem, substance abuse, and behavioural issues. Issues as far reaching as gambling and eating disorders can be handled by the staff at YoungMinds. In addition, they expand their capabilities by offering training to other mental health professionals that deal with children's issues. Teachers, social workers, and foster caregivers can receive on-site training as well as written material that reflects the most up to date research and findings that affect children's mental health. The written material published by YoungMinds is aimed at children as well professionals and parents. Booklets written for children address issues such as depression, anger, sexual abuse, and coping with a dysfunctional family. They publish guides to advise parents that may be going through a divorce or experiencing other emotional problems. Their regular publication of YoungMinds Magazine covers news, analysis, activities of parliament, opinion, and upcoming events of interest. Many of these publications are available in electronic format at no charge, or may be ordered in print at a small fee. The nominal charge that YoungMinds receives for their printed material simply covers the cost of publication and reproducing. According to their 2005 annual report, eighty percent of their budget, which is less than
Wednesday, July 24, 2019
An analysis of the main character Lt. Henry in A Farewell to Arms Essay
An analysis of the main character Lt. Henry in A Farewell to Arms - Essay Example Lieutenant Frederic Henry is a young American who feels a strong obligation to serving the Italian army, but seldom finds himself without enjoyment. He interprets himself as a man of duty. The experience on the battlefront does not modify his self belief or feeing of honor; nor does he expect any praise for his services as a soldier. During duties in the war, Henry is seriously wounded on the battlefield and sent to the hospital in Milan for knee operation. His friend Rinaldi criticizes him for his injury and the medals of distinction that Henry may receive. Rinaldi stated, ââ¬Å"You will be decorated. They want to get you the medaglia dââ¬â¢argento but perhaps they can get only the bronze.â⬠Henry said, ââ¬Å"What for?â⬠Rinaldi replied, ââ¬Å"Because you are gravely woundedâ⬠¦. Did you do any heroic act?â⬠Henryââ¬â¢s frustration with his friend insisting on lobbying for a medal goes without notice, ââ¬Å"Noâ⬠¦ I was blown up while we were eating ch eeseâ⬠(63). This clearly shows how Henry distances himself from nonfigurative thinking as faith, honor, and patriotism and also displays the spirit of his personality. During his recovery in the hospital, he feels very fortunate that Miss Barkley is transferred to Milan, and allowed to be by his side. During this time of healing, Henry and Catherineââ¬â¢s love blossoms causing him to stay with her and not return to battle. Catherineââ¬â¢s feelings are so strong for Henry that she considers their relationship to be a feeling above all belief, ââ¬Å"You see, darling, it would mean everything to me if I had any religion. But I havenââ¬â¢t any religionâ⬠¦ Youââ¬â¢re my religion; youââ¬â¢re all Iââ¬â¢ve gotâ⬠(116). This relationship is seemed to be surprising for the fact he barely knew her and much like his friend, Rinaldi, who forever longed for a nightââ¬â¢s simple pleasures. Unaccustomed to such feeling of love and desire, Henry realizes that this new feeling is
Tuesday, July 23, 2019
Research paper over a specific theme portrayed in the sotry Essay
Research paper over a specific theme portrayed in the sotry - Essay Example The involvement in the scenes becomes more and more thorough, and the collective partakers become a social group where in the person experiences identity problems. At first, the unison of the collective is embodied through the expression ââ¬Ëwe allââ¬â¢; afterwards this unison assumes a virtually individual character (Holland 2001). The collective retreats and the centralized responses are disrupted merely when it is stated about Emily that ââ¬Å"she carried her head highâ⬠(Holland 2001, 29). The expression...... At the onset the group of partakers of the narrator appears to be distinguished by the collective ââ¬Ëfirst person (I)ââ¬â¢ because it emerges beside ââ¬Ëolder peopleââ¬â¢, ââ¬Ëthe ladiesââ¬â¢, and ââ¬Ëpeopleââ¬â¢ (Staton 1987, 88). Afterwards the sentiments and ideas of the ââ¬Ëweââ¬â¢ circle quite totally mix with those of another group that the notion of a bigger group surfaces, a united group which involves majority of the town folks. At a different scene the entirety of the town, initially called as ââ¬Ëourââ¬â¢ is evidently denoted as ââ¬Ëweââ¬â¢. The individually feeble ââ¬Ëour town,ââ¬â¢ which gives the storyteller some extent of detachment from the group, opens up the ââ¬Ëourââ¬â¢ which permits the storyteller to unite completely with the group (Kirszner & Mandell 1994): ââ¬Å"The day after his death all the ladies prepared to call at the house and offer condolence and aid, as is our customâ⬠(Kirszner & & Mandell 1 994, 78). The involvement in the scenes becomes more and more thorough, and the collective partakers become a social group where in the person experiences identity problems. At first, the unison of the collective is embodied through the expression ââ¬Ëwe allââ¬â¢; afterwards this unison assumes a virtually individual character (Holland 2001). The collective retreats and the centralized responses are disrupted merely when it is stated about Emily that ââ¬Å"she carried her head highâ⬠(Holland 2001, 29). The expression ââ¬Ësome ladiesââ¬â¢ function separately, so as to provide supplementary thrust to the event. From then on the communal ââ¬Ëfirst personââ¬â¢ once more emerges; the common purpose is hence enhanced and acquires more focus. Soon after the town government, which
Monday, July 22, 2019
Developing Customer Relations Essay Example for Free
Developing Customer Relations Essay 1.0 Introduction Customer service is the provision of service to customer before during and after a purchase also its the ability of an organisation to recognise and consistently meet its customers need Employees may find them self in a situation that they sold a product and the customer is been arrogant saying it is faulty they need to stay calm 2.0 Providing Customer Service A new employee can provide good customer service by been well presented on their first day and wearing their uniform appropriately greeting the customer politely. 3.0 Presentation Skills In this section I am going to say why presentation skills are important to customer service Skill Why it is important As this is merit grade work, I need to expand each box. You need at least three points for each on why this is important Examples from business You need a couple of examples from businesses in each box Personal presentation e.g. personal hygiene, uniform/ dress, hair, makeup jewellery The way an employee presents himself identifies who they are. It is important because your presentation of your self and the business is the customer first opinion if they business is dirty then the customer wouldnt come there again Customers in Tesco Sainsburys wear uniform to make them look smart and they have to wear the uniform properly for example an employee might wear his uniform but not wear it smartly like not tucking in his shirt in companies like B Q the employees dress to stand out by wearing bright orange Also in the police force it is required to wear uniform Body language e.g. posture, facial expression, smiling, gestures, eye contact Body language has an impact on the customers perception of how friendly the staffs are. The body language of an employee is important because it shows how the employee feels about the customer and how approachable they are If a customer ask a staff in a company like Primark where is the T shirts and they are frowning it means the staff there is unfriendly In JD Sports if it is empty and there are no customers in there and the employees have a conversation then a customer comes in and has a query, the employee might frown when he comes in because he is interrupting his conversation Presentation of work area and equipment The presentation of the work area shows how prepared the staff are and how good the environment, it is important because it shows how prepared they are to start business and also the presentation shows how hygienic they are If in McDonalds the tables are dirty it will put off customers and they wouldnt eat in there Greeting Customers, Courtesy, Confidence, Interest, Thoughtfulness It is important because it shows that the employee cares that a customer is there and it makes the customer feel welcome If you greet a customer every time they come in to your business they would attract more customers to your business by telling them how polite employees in the business are Responding to different customer behaviour, Tact, Efficiency It is important to adapt to different customers and situation because all customers arent the same and they will have different attitude towards the employee/ business If a customer complains about how bad service is and you respond to them quickly it would show that youre sorry Of voice, pitch, language e.g. technical language, use of slang How you communicate to customer is important because all customers are usually different e.g. you talk to old people different from teenagers When you talk to an old lady you talk slowly so they can hear you properly but when you are talking to teenager you can use some slangs Also in a company like Pc World if someone was about to buy a computer you would speak to them in technical language e.g. the computer has 512mb ram e.t.c and if the customer doesnt understand it you explain to them Listening, body language, appropriateness to customer situation Your listening skills to a customer is important because if you dont listen to them while you are talking to feels rude and employee should be able to adapt to different situations because there are different kinds of customers If a customer asks a question like where is the toilet and you keep on telling them to repeat it. They wouldnt come back again to the business. Also there might be 4.0 Interpersonal Skills In this section I am going to say why interpersonal skills are important to customer service. Interpersonal Skills relate to the way you behave when you are dealing with other people and they are important because it makes communication clear. Attitudes, Behaviour, First impression are aspects of interpersonal skills The attitude of a staff to customer the first time they come in matter because that is their first impression and thats what they will tell other people about the business In a Supermarket if a customer asks where an item and the employee replies go away is to the customer it will put them off and they wouldnt come back Behaviour this is closely linked to attitude because this influences what you do and why you do it. A friendly person will normally behave in a cheerful way also if u enjoys working with people you will normally behave in a courteous and thoughtful way 5.0 Communication Skills In this section I am going to talk about communication skills Communication Skills are important to customer service. It is crucial that information is clear and accurate. In customer service employees must be able to explain companys policies to customers and answer question about product and service. Tone, Pace, Pitch of voice, Slang and Listening are aspects of communication skills Tone is difference between the way you talk to a supervisor and your friend. Tone is how informal or formal you are and the tone of your voice Slang includes word used informally such as waste of space, chill. None should be used in business when talking to an external customer. Pace relates to the speed at which you speak and should be varied depending on your audience. Listening skills are invaluable in business particularly in the following situations e.g. when a customer is telling you about his or her needs or preferences, when you are been given information to give to someone. Pitch of voice relates to how you sound. A low pitched voice is deep and gruff, a high pitched voice easily sound shrill. Varying your pitch makes you sound more interesting and enables you to hold people attention better if you speak in a monotone 6.0 Customer Service Situations I am going to explain which skills are important in the following situation face to face, on the telephone, email, urgent situations, and difficult situations; either it is Interpersonal Skills, Presentation Skills, Communication Skills. Face to Face: I assume communication skills are the most essential skills when an employee is facing a problem face to face because although your presentation and interpersonal skills is important the employee is facing them and the way he communicates matter. The most important communication skills is their listening skills because it will show how effective they are to deal with the problem Telephone: I assume communication skills are the most essential skills when an employee if dealing with a problem on the phone because
P2P File Sharing And Its Influence Essay Example for Free
P2P File Sharing And Its Influence Essay With the advancement of technology we have moved into the digital word, into the days when property transactions are physically tangible. Now property more specifically intellectual property sharing ha s become common and is done easily over the internet using. P2P file sharing software easily available over the internet. In corporate network where this is done by making use of file servers, but on the internet it is done through the peer-to-peer model where files are stored and shared over the personal computers of the person. Most people engaging in such activities both provide and download such files from the internet. In the P2P network uploading the file is not necessary you can easily share the file with a person. P2P allows clients to share files online throughout some unofficial network that can be provided by both the users using the same download software. File sharing gives you access to a wide variety of information. Copyrighted material, pornography or viruses are all just a click away. (Ardenghi, Jorge and Javier Echaiz) On a daily basis numerous users share files with each other online. Be it music, games, softwareââ¬â¢s, videos etc. Software that can connect people to each other is usually freely available. Although these software are freely available over the internet they come with great risk, for example when sharing files with users, the user can use the same program to access information which you do not mean to share with people over the network. You can also download copyrighted material that could put you into legal problems. Or you may unsuspectingly download pornography when it is named something else. Also sometimes closing the window may not actually close the program and this could actually put you into a greater security risk. These ââ¬Å"always onâ⬠connections are an invitation for users and sometimes hackers and preachers to access your private information and use it to their advantage (Sebastian Rupley, pp. 1). Importance of P2P: P2P networking has generated load of interest over the internet in a very short span of time. Daily thousands of people become part of this network. P2pP software systems like Kazaa and Napster are the most highly ranked and most commonly available P2P programs. Several businesses and websites have been promoting ââ¬Å"peer-to-peerâ⬠technology to be the future of the Internetââ¬â¢s world of networking Having existed for many years now, P2P technologies promise to radicalize the word of networking. Although P2P file sharing software has created a lot of controversy over the legality issues as well as its fair use (Erik, pp. 1). P2P sharing has become the single most famous internet application over the past 10-15 year. Although people see it as P2P file sharing rather than P2P networking. To access the world of P2P networking a user just has to install a suitable P2P client application. Several P2P software and P2P networks applications subsist. Some P2P functions work only with a single P2P system, while others functions cross-network. Similarly, some P2P networks sustain only one request, while others sustain numerous requests. The importance of P2P can be seen from the fact that daily a lot of people are entering into the world of P2P sharing. P2P allows for quicker file sharing between users and it has become the household name for computer users all around the globe (Erik, pp. 1). Every passing day the importance of P2P is increasing at a rapid speed. Important files are shared over a P2P network. This save a lot of time that is wasted in attempt to first uploading the file over the internet and then allowing for the user to download the files from the link. When the userââ¬â¢s computer acts as an online server there is no need to upload the material over the internet first for the other user to download it. Now the user himself can download or share the data directly from the other userââ¬â¢s computer. This has solved a lot of issues like shortage of space. Plus most P2P software allow for continuation of download in case the software collapses or if the link is broken for some reason. The file does not have to be downloaded over and over again. (Duchechene, Anne and Patrick Waelbroeck, 565-570) Meaning to the Average American: Today to the average American the use of P2P sharing for downloading songs, videos, software, game etc has become part of their household. Research has shown that 60% of the young Americans downloading things of the internet are over the age of 12 and are mostly in their teenage. The young American teenager has been affected the most the P2P sharing around the world as clearly shown by the stats (Scholastic, 10). It means a great deal to the average American for the simple fact that the average American is able to save a lot on the downloading of free music from over the internet, even though there is enough awareness over the internet as this being illegal. But still as long as you donââ¬â¢t get trapped who minds if itââ¬â¢s illegal. The average American downloads at least 20 files at an average on a daily basis using their P2P software. In America the most commonly used software is Napster which is accessible free over the internet. A typical American is involved more in downloading illegal stuff instead of making use of this advancement of technology constructively. This sharing method is being used somewhat constructively in business environments where important data is being shared without having to be uploaded. Also this method saves a lot of space on the computer and also saves a lot of valuable bandwidth and time from being wasted. In case of the average American this is just a way of downloading free music, software, games etc. The average American who makes use of the P2P network mostly belongs to the teenage. These individuals spend most of their time downloading free music which is mostly illegal as it is copyright material and people sharing such music should be punished. But most of the times these individuals who are sharing these files are not from the US but in fact belong to some country where piracy is not that big a crime or is not punishable. These people easily share pirated material over the sharing software and the average American is more than happy to make use of the material as it does not cost them money (Scholastic, 75). Mostly the average American is aware of the intellectual property rights and he also knows that it is an act which is punishable by the US law but still they do not refrain from illegal file sharing as it is cheap and it is hard to detect, and what is hard to detect is hard to punish. Most of the average Americans are also aware that this is theft of intellectual property rights and it is same as stealing from someone. As when the music is transferred using file transfer or P2P software, the singer or the real owner of the music does not get any loyalty for it. Also the average American uses it to download pornography. This is something that the average user of the P2P in America watches. These are young individuals who are still in their teenage (well at least over 60% of them are). These individuals firstly use the internet without supervision which gives them the authority to do whatever they like over the internet and with the advancement of the P2P software they do not have to search much, they just have to make use of their P2P software, search for the required item and there it is, ready for them to download and watch. The P2P software that is being used mostly does not have a restriction clause in them or do not warn viewer about the age limit before they download the files for viewing. The advance broadband internet technology also make it easy and quicker for these young P2P file users to download pornography and watch it, with the new software they can even stream it while it downloads. Influence of P2P on American Pop culture (music, movies, TV shows etc) The birth of pop took place in the downtown sanctions of New York City at the end of the disco era. The new age music caught the attention of those MCs, who were capable of lyrically painting tapestries of anecdotes that were witty and stylized autobiographies. A pop prodigy was accompanied by a DJ who was able to produce a unique sound to go along with the lyrical flow. The beginning of Pop began when the Music composers introduced a DJ and tried to keep the attention of the crowd when introducing the next DJ. Before long this became a common practice where an MC was performing with a particular DJ, one example is Will The Fresh Prince Smith and DJ Jazzy Jeff. In 1979, a huge fan following for pop had developed along with entry of new comers, which secured the hold of pop on the music industry. In 1990 gangsta rap a sub-category of pop was developed. A lot of argument was made on the lyrics used as encouraging brutality, promiscuity and the utilization of drugs. The culture of pop is a challenging culture to some extent. It is a way to express the fight in opposition to the ethnic unfairness against the white Americans. So this makes it a way of expression for the African Americans and obviously a defending act for the way to communicate for their racial differences. A P2P computer system utilizes assorted connectivity of users and accumulative bandwidth rather than sharing resources provided by low number of servers. The important thing in understanding a P2P network is that all customers offer equivalent resources. Computer users with the same type of P2P application can remotely access each others hard drives and can share files Such a network is useful in many purposes, mostly known for file sharing containing audio, video or any kind of data available in digital format. One of the oldest and commonly known P2P file sharing software is Kaaza. Its file trading music tool was the number one search engine of 2003 as music and multimedia continues to dominate Americas online mindshare as reported this week by tech news world. Nowadays, itââ¬â¢s clear that Kaaza and other such softwareââ¬â¢s are most popular mainstream culture for file sharing. The problem with this is that music and all the other industries are worried that why would anyone actually pay for an album or a movie when anyone and everyone can get it online for free. Sharing of movies, music albums and TV shows is becoming very common among amateurs. One influence this has on American culture is that some books or movies which are for specific age are now available to children of all ages as keeping a tap over their downloading activities has become impossible. Now a thirteen year old kid can easily get any rated movie by just giving the wrong information about his age. The culture is tied together by the links. Culture from all around the world have borrowed and also contributed to the jargon of pop and also changed the meaning of some words to fit their own use. Some consider the language of pop to be rude, sexist, violent, focusing on the darker aspects of the society, and also considered as being nothing more than a bunch of babble. But being able to climb the tower of babble; making use of the process of abstraction, will help us understand as to why the language of pop has become so forceful in todayââ¬â¢s society. Abstraction is the process whereby we reach a point where we ignore a great amount of stimuli and focus on a limited few; classifying it according to the characteristics and the reality of our experiences through a unique filter system which is influenced by our cultural and personal experiences. Possible P2P copyright violation and security problem: Numerous studies have shown that sharing of file has had an unconstructive blow on record sales. As already discussed Sharing of movies, music albums and TV shows is becoming very common among amateurs. Such distribution hardly brings any income to the producer. One biggest possible copyright violation problem brought in my P2P networks in another such network known as Anonymous P2P network in which users are anonymous by default. This P2P network is specially becoming famous due to many reasons including data retention and lawsuits against bloggers. Such networks may also hold appeal to user who wishes to share copyrighted files like music movies etc. Users who normally use anonymous P2P networks usually require secrecy as to the contents they put on sharing which may my include material which is not only illegal but also incriminating. One of the first P2P system, Napster was shut down in 2001 by some major entertainment firms on the basis that as these file sharing system made it possible to not only share files but also to make illegal copies of copyrighted material while others are still running. According to survey conducted by MPAA, the movie industry lost around 6. 1 billion which is 75% higher than they predicted. In the US alone the movie studioââ¬â¢s lost 1. 3 billion in 2005. Unauthorized services that allow data as free download to other users such as songs, music and movies is blamed for falling sales. Security problems that arise by P2P networks can cause companies to lose millions worth of source code due to disguising files using P2P technologies. P2P covering tools, such as Wrapstar (a freeware service which can cover a . zip file with corporation resource code, as an MP3 of a song hit) as a result an accessory outside the company can use Morpheus to download the disguised file. To the companies security this looks like a common transaction, even if the company has frowned upon employees using P2P in music sharing without a clue that their company has just been robbed, and possibly millions worth of software has been lost. Another security risk involving P2P networking allows your network to be open to various forms of attack, break-in, and espionage. P2P does not carry new virus to the system, just common threats such as virus attacks and worms. One major risk of P2P network is unconsciously allocating files that are confidential. (Banerjee, Anirban, Faloutsos, Michalis, and Laxmi Bhuyan, 1273-1275) Laws kept up with changing technology: Private property is mainly known as the original way to present ideas, may it be the symbols and words. All this is represented as products or services of an individual. Music is also included in such a property. Copyright defines the rules for ones owned property. May it be novels or poems, films or musical works? These all are includes on literary and artistic works. Artist work can include the photography, paintings, illustrations, sculptures or drawings or any kind of architectural designs. Copyrights are compulsory on any kind of trademarks or patents. P2P is the mainly notorious action on the internet these days. The industry now is using latest strategies; including advising ISPââ¬â¢s (internet service providers) to slash off the accounts of customers who are common sharers of files. Gaspary, Luciano Paschoal, 4797) According to the FCC, the federal law is desecrated if vulgar programming is aired at any time. The contents are ought to be obscene, when it succeeds throughout 3 divided checks. Concerning modern principles to a usual individual, it has to be created, as an entire, attractive to the prurient attention; portray or illustrate, i n a deliberately unpleasant technique, sexual behavior particularly classified by appropriate regulation; and deficiency of severe legendary, imaginative, supporting, or methodical importance. The FCC has described transmit offensiveness as language or material that, in context, depicts or describes, in terms patently offensive as measured by contemporary community standards for the broadcast medium, sexual or excretory organs or activities. (M. Fattah, Hassan, pg 44). It does not, however, augment to the echelon of vulgarity. Conclusion: When it comes to downloading software, it is easily done through P2P software. Using the P2P software the average American also downloads software for free, software for which in normal circumstances they have to pay a fee. This too is an illegal activity but something that has not been looked in to as deeply as the issue of the download of illegal music using the P2P software. This is mainly because the download of music over the internet is something that is measurable and not a lot of average American users are interested in downloading software from the internet. Although all good things come with some disadvantages, p2p sharing is one of them. It is very easy to just search up files and download the. But it is an illegal act. Because many files are copyrighted, and since there rights are preserved, it is ethically wrong to go against them. American pop culture is affected in such a way that, many people take the disadvantage of it, but breaking the official rights of the music. Pop music is now a culture in many countries. This culture is effecting the youth in such a way that they are now more in to bad deeds, rather than right ones. ââ¬Å"Intellectual property illustrates nicely that property is a legal right rather than a physical thing. Intellectual property applies to allow owners to exclude others from intangible resources like certain secrets that businesses have, the copying of various creative expressions, and the reproducing of inventions and marks that identify the producers of goods and services. Property is a legal right to exclude, not a physical thing, and the object of a property copyright includes the reproduction of music for commercial profit. The market resource is diminished for the copyright owner when file sharers misappropriate music
Sunday, July 21, 2019
Examine The Role Of The Mental Health Nurse Social Work Essay
Examine The Role Of The Mental Health Nurse Social Work Essay Within this essay the authors aim is to explore the challenges and opportunities of integrating the Ten Essential Shared Capabilities (ESC) into the day to day running of mental health practice. The author will also take into account Values Based Practice, Recovery, Interpersonal Relationships and Service User and Carer involvement. Aswell as the 10 ESC there are a set of values which all mental health staff should follow. They are the Values Based Practice and it is about being aware of , and looking in a positive and respectful manner at peoples differences, beliefs and values regardless of status for example service user, carer, family or colleagues. (Coyte et al. 2007) There are 10 points to good values based practice which staff should adhere to. They are broken down into the following : Values Based Practice and Evidence Based Practice : The squeaky wheel principal (values only noticed if problematic), The two feet principal (evidence-based and values-based practice). Practice Skills : Awareness, Knowledge, Reasoning and Communication Models of Service Delivery : Multi-disciplinary, User Centred Partnership : Service User and the Carer working in partnership in decision making. The four main Practice Skills in values-based practice are also prominent in many if not all of the 10 ESC, all of which are required in building a working therapeutic relationship between service user and staff. Interpersonal relationships between service users and staff are very different from social relationships in that these relationships are built up on the same principles of respect, trust, good communication and understanding, but the service user, nurse relationship should be a therapeutic and helpful relationship rather than a social one (Guimon 2003). This relationship is essential in ensuring that there is a supportive and solid route of recovery established. Everyone has a different view on what recovery is and no one persons journey is the same as another. Recovery is all about initially having a belief that things can and will change. Some people may want a complete change in the way they live while others may want to return to how they lived before. Supporting recovery is all about assisting the person to live as fulfilling and positive life as possible, involving the service user and their carer and supporting them to take control of their own recovery (Scottish Recovery Network 2007). The author feels that the expertise to the mental health issues are the service user , carer and their family support structure and that this is a positive route onto their journey of recovery. The main issue that staff could come across may be if the service user does not have any of the support structure that comes from a network of family, friends and professionals or if the service user themselves does not want to involve any of the above support. This is where staff and the MDT (Multi-Disciplinary Team) may have to offer other methods or ways to support the service user on their recovery journey. Ideally, getting the service user and carer involved, by making sure that they are involved in all decision making concerning treatment would enable them to take more control of their care and treatment. However this can be challenging in that when trying to find a balance and working out what is holistically best for the service user conflicting ideas may come out, but by establishing a therapeutic relationship between the service user and staff this should help with any trust issues and enabling a better understanding and ensuring that there is a favourable outcome that can be agreed upon. The 10 Essential Shared Capabilities (ESC) are: Working in Partnership Respecting Diversity Practising Ethically Challenging Inequality Promoting Recovery Identifying Peoples Needs and Strengths Providing Service User Centred Care Making a Difference Promoting Safety and Positive Risk Taking Personal Development and Learning Working in partnership is all about building up a relationship with the service user, their family, carers and any outside services that are required to be involved in the care of the person. (Barker 2009) Staff should offer support and empower the person to enable them to have an active role in controlling their own treatment and care, with all aspects of their care being taken into account. Making sure that the whole partnership are aware of the information and advice that is available to them to enable an informed choice regarding the most suitable care is made available. Although, working in partnership sounds good in theory, all involved in the partnership are required to put in the work to ensure that it works successfully. The staff can offer services for both service user and carers but they may not agree or want to attend. If this happens then something needs to be put in place which would benefit all parties and that they all agree on, if any of the party do not want to attend or take notice of services provided then this is their choice and confirms their ability to choose. When respecting diversity it is to have an understanding of someones values, race, sexuality, age, mental health, religion and physical state. Staff need to ensure that everyone in their care are treated to proper care, treatment and support also that they are treated with dignity and respect no matter what their personal circumstances or cultural values area (Stickley and Basset 2008).
Saturday, July 20, 2019
The History Behind Hate Crime and the Existing Legislation Essay
The History Behind Hate Crime and the Existing Legislation Many political scientists and researchers to a number of policy arenas in the United States ranging from corporal punishment to the quality of urban life have applied Daniel Elazarââ¬â¢s concept of political cultures. For a vast majority of these policy programs, a considerable correlation has been found to exist between the region examined and its approach to a specific policy. Elazar focused on three primary political cultures: the Moralist political culture (MPC), the Individual political culture (IPC), and the Traditional political culture (TPC). These cultures have served as a basis for explaining the difference that exist in the political, social, and personal facets of each respective region. These ideas have been consistent throughout the course of this nationââ¬â¢s history, existing even in present times. I have chosen to focus on a policy program that has demanded a great deal of attention in more recent times, namely in the past few years: hate crime policy. With mor e widespread media coverage, hate crimes have become more prevalent and more publicized than ever before. The Benjamin Smith shootings and the murder of Matthew Shepard are only two examples of recent crimes, which have been considered hate crimes that have promoted politicians and legislators to address this ever-growing problem and formulate a solution. This paper will attempt to define and uncover the history behind hate crime and the existing legislation. Furthermore, I will explain my own hypothesis then examine regional difference in the approaches to hate crimes and compare and contrast them to Daniel Elazarââ¬â¢s idea of political cultures. My own hypothesis is that moralist cultures will have been the first to initiate hate crime policy and be most likely to have such policies followed by individualist, then traditionalist political cultures. Hate Crime: Definition and History Every since the body of James Byrd was found in pieces on a road in east Texas, the authorities have been struggling to bring charges to reflect the horror of the crime. ââ¬Å"Murder seems too pat: Mr. Byrd was chained to a truck and dragged for almost three milesâ⬠. In Texas, simple murder does not carry the death penalty. But Mr. Byrd was black, apparently murdered by racists, so there is a call for this killing to be labeled a ââ¬Å"hate crimeâ⬠, for whi... ...tiation of Hate Crime Law in the United States, 1978 to 1995: Innovation and Diffusion in the Criminalization of Bigotry.â⬠American Sociological Review. April, 1998: 286-307. 4. Haider-Markel, Donald P. ââ¬Å"The Politics of Social Regulatory Policy: State and Federal Hate Crime Policy and Implementation Effort.â⬠Political Research Quarterly. March, 1998: 69-88. 5. ââ¬Å"An Unwise Road in Texas.â⬠The Economist. 20 June, 1998: 17. 6. ââ¬Å"The Hate Debate.â⬠The New Republic. 2 November, 1998: 7-8. 7. ââ¬Å"1999 Hate Crime Laws: Anti-Defamation League.â⬠URL: http://www.adl.org/99hatecrime/constitutionality.html 8. ââ¬Å"The White House Conference On Hate Crimes.â⬠URL: http://www.whitehouse.gov/Initiatives/OneAmerica/whc.html 9. Elazar article 10. U.S. Census Bureau Statistical Abstracts of the United States: 1998. ââ¬Å"No. 344- Hate Crimes- Number of Incidents, Offenses, Victims, and Offenders by Bias Motivation: 1996.â⬠Statistical Abstract of the United States: 1998. 21 September, 1998: 215. 11. Wirt Lecture 12. Sharkansky article. 13. ââ¬Å"Map of State Statutes: 1999 Hate Crime Laws.â⬠URL: http://www.adl.org/99hatecrime/provisions.html
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